LBA Tutoring is committed to protecting your privacy and handling your personal information responsibly. This policy explains what information we collect, how we use it, and your rights under data protection law (including GDPR).
1. Information We Collect
We may collect and store the following types of personal information:
- Contact details (name, email address, phone number).
- Student details (name, school year, subjects, learning needs).
- Payment information (bank transfer or card details, processed securely).
- Communication records (emails, messages, and feedback).
2. How We Use Your Information
Your information is used to:
- Arrange and deliver tutoring sessions.
- Communicate with you about bookings, progress, and resources.
- Process payments and provide invoices/receipts.
- Monitor progress and tailor lessons to the student’s needs.
- Meet legal, safeguarding, and accounting requirements.
We do not sell or share your personal information with third parties for marketing purposes.
3. Storing Your Information
- Information is stored securely in password-protected systems.
- Paper records (if used) are kept in a secure location.
- Personal data is only kept for as long as necessary to provide tutoring services and meet legal obligations.
4. Sharing Your Information
We may share limited information if:
- Required by law or safeguarding obligations.
- With schools or local authorities (only with prior consent).
- With service providers (e.g. payment processors) who are GDPR-compliant.
5. Your Rights
Under GDPR, you have the right to:
- Access the personal data we hold about you.
- Request corrections to inaccurate or incomplete data.
- Request deletion of your data when it is no longer needed.
- Withdraw consent for us to process your data (where applicable).
- Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has not been handled correctly.
6. Cookies & Website Use
Our website may use cookies to improve functionality and monitor site traffic. You can disable cookies through your browser settings if preferred.
7. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact:
LBA Tutoring
📧 lucy@lbatutoring.co.uk
📞 07932 485506